Seller Policy

Effective Date: 01/20/2025

Welcome to Tasmark.com.au! This Seller Policy outlines the terms and conditions that govern your use of our platform as a seller. By registering as a seller on Tasmark.com.au, you agree to comply with this policy. Please read it carefully.

1. Eligibility to Sell

To become a seller on Tasmark.com.au, you must:

Be at least 18 years old or have the consent of a parent or guardian.
Have a valid Australian Business Number (ABN) or be a registered business entity.
Comply with all applicable laws and regulations related to your business and the products you sell.

2. Account Registration

2.1 Creating an Account

To sell on Tasmark.com.au, you must create a seller account. You agree to provide accurate, current, and complete information during the registration process.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.2 Account Approval

Tasmark reserves the right to review and approve seller accounts at our discretion. We may request additional information to verify your identity and business.

3. Product Listings

3.1 Listing Requirements

Sellers are responsible for creating accurate and complete product listings, including:
- Product title
- Detailed description
- High-quality images
- Pricing and availability
All product listings must comply with Tasmark’s guidelines and applicable laws.

3.2 Prohibited Items

Sellers may not list the following types of products:

Illegal items or services
Counterfeit or trademark-infringing products
Hazardous materials or items that pose a safety risk
Adult content or products that are not suitable for minors
Any other items that violate Tasmark’s policies or Australian law

3.3 Pricing

Sellers are responsible for setting their own prices. Prices must be displayed in Australian dollars (AUD) and may exclude taxes and shipping fees, which will be calculated at checkout.

4. Order Fulfillment

4.1 Order Processing

Sellers must process orders promptly and accurately. This includes:
- Confirming orders within 24 hours
- Shipping products within the specified timeframe
- Providing tracking information to buyers

4.2 Shipping

Sellers are responsible for shipping costs and methods. You must clearly communicate shipping options and delivery times in your product listings.

5. Returns and Refunds

Sellers must comply with Tasmark’s Return Policy and handle returns and refunds in accordance with that policy.
You are responsible for processing return requests and issuing refunds in a timely manner.

6. Seller Fees

Tasmark may charge sellers fees for using the platform, including listing fees, transaction fees, and payment processing fees. The fee structure will be outlined in your seller account dashboard.
Fees are subject to change, and sellers will be notified of any changes in advance.

7. Seller Responsibilities

As a seller on Tasmark.com.au, you agree to:

Provide excellent customer service and respond to buyer inquiries promptly.
Maintain accurate inventory levels and update product listings as necessary.
Comply with all applicable laws and regulations, including consumer protection laws.
Protect the privacy of buyers and handle their personal information in accordance with Tasmark’s Privacy Policy.

8. Intellectual Property

Sellers must ensure that they have the right to use any images, descriptions, or other content included in their product listings.
Tasmark reserves the right to remove any listings that infringe on the intellectual property rights of others.

9. Termination of Seller Account

Tasmark reserves the right to suspend or terminate a seller’s account for any of the following reasons:

Violation of this Seller Policy or any other Tasmark policies.
Engaging in fraudulent or deceptive practices.
Failing to fulfill orders or provide adequate customer service.
Receiving excessive negative feedback from buyers.

10. Limitation of Liability

To the fullest extent permitted by law, Tasmark and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform as a seller.

11. Changes to This Seller Policy

Tasmark reserves the right to modify this Seller Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of the platform after any changes constitutes your acceptance of the new Seller Policy.