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Privacy Policy

Effective Date: 01/20/225

At Tasmark, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our multi-seller eCommerce website, Tasmark.com.au. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Data

When you create an account, place an order, or interact with our website, we may collect the following personal information:

  • Name: Your full name.
  • Email Address: For account creation, order confirmation, and communication.
  • Phone Number: For order updates and customer support.
  • Shipping Address: To deliver your orders.
  • Billing Address: For payment processing.
  • Payment Information: Credit card details and other payment information, processed securely through third-party payment processors.

1.2 Usage Data

We may also collect information about how you access and use our website. This usage data may include:

  • IP Address: Your device's Internet Protocol address.
  • Browser Type and Version: Information about the browser you are using.
  • Pages Visited: The specific pages you visit on our site.
  • Time and Date of Visit: When you accessed our website.
  • Time Spent on Pages: Duration of your visit on each page.
  • Unique Device Identifiers: Information that identifies your device.
  • Other Diagnostic Data: Information related to your device and usage patterns.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including managing payments and shipping.
  • Customer Communication: To communicate with you regarding your orders, inquiries, and customer support.
  • Service Improvement: To analyze usage patterns and improve our website and services.
  • Marketing: To send you promotional materials and newsletters, if you have opted in to receive them.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Disclosure of Information

We may share your information with third parties in the following circumstances:

  • Payment Processors: We use third-party payment processors to handle payment transactions securely. Your payment information is processed in accordance with their privacy policies.
  • Shipping Providers: We may share your shipping information with third-party shipping providers to deliver your orders.
  • Service Providers: We may employ third-party companies and individuals to facilitate our services, provide the service on our behalf, or assist us in analyzing how our service is used.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Data

The security of your data is important to us. We implement a variety of security measures to maintain the safety of your personal information, including:

  • Encryption: Sensitive information is encrypted during transmission using Secure Socket Layer (SSL) technology.
  • Access Controls: We limit access to your personal information to authorized personnel only.
  • Regular Security Assessments: We conduct regular assessments and updates to our security practices to protect against unauthorized access.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights Under Australian Consumer Law

Under Australian Consumer Law, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request correction of any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).

To exercise any of these rights, please contact us using the contact information provided below.

6. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

7.1 Types of Cookies We Use

  • Session Cookies: We use session cookies to operate our website.
  • Preference Cookies: We use preference cookies to remember your preferences and various settings.
  • Security Cookies: We use security cookies for security purposes.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Thank you for choosing Tasmark.com.au. Your privacy is important to us, and we are committed to protecting your personal information.